Night call on the mine belt · gauge tracks your pointer
Answering since 1989 · field + floor
When iron goes down, the clock starts. We stop it.
Mines, quarries, oilfield leases, and farms break machines for a living. We fix them for one. Six service trucks on the road and a rebuild floor in Blackhaw — engines, hydraulics, undercarriage, welding and line boring. No marketing department. A phone that gets answered.
24-hour breakdown line(618) 555-0147We answer at 2 a.m. because that’s when things break.Six field trucks · 28 towns on the route sheet
01 · What we fix
If it digs, hauls, pumps, or pushes — it’s ours.
Dozers and excavators off the mine belt. Crushers and screens in the quarries. Pump jacks and kill trucks on the leases. Combines and grain-leg gearboxes in the fall. We don’t care whose paint is on it.
F-01
Field service
Six trucks with cranes, welders, and hose crimpers. If it can be fixed where it sits, we fix it where it sits — pit floor, lease road, or headland.
24-hr call-out · 2 techs per truck
F-02
Engine & powertrain
In-frame overhauls, full rebuilds, transmissions and final drives. Dyno-checked before it leaves. We’ll tell you when a machine isn’t worth the money, too.
Diesel · all makes
F-03
Hydraulics
Pumps, cylinders, valves. A 6,000-psi test bench so we prove the fix instead of guessing. Hose built while you wait, crimped to spec, tagged with the date.
Test bench · hose shop
F-04
Undercarriage & welding
Track rebuilds, pins and bushings turned, rollers and idlers. Line boring to 20 feet, lugging, hard-facing buckets and blades until they outlast new.
Line boring · hard-facing
02 · The floor & the routes
Field trucks patch it. The floor makes it right.
A field fix gets you through the shift. The rebuild floor is where a machine gets its life back. Both run out of the same yard on Tipple Road, and both answer to the same rule: nobody promises what Dale hasn’t read.
The rebuild floor
Shop under roof
14,000 sq ft
Bridge crane
25 ton
Line boring
to 20 ft · portable rigs
Hydraulic test bench
6,000 psi
Engine dyno
to 800 hp
Lowboy
55-ton, ours — we haul it in
Every rebuild leaves with a written spec sheet and a workmanship warranty in plain English. If it comes back, that’s on us, and we say so up front.
28 towns, three kinds of broke
The mine-service belt east of us, the oilfield independents south, and the corridor diesel running the state route. Roughly an hour’s radius, more if you’re broke down bad enough.
■ Blackhaw · Vess Junction · Cardo · Slate Lick · Ten Spot · Harker Gap · Marrow Creek · Dell Fork · Gum Ridge · Tipple Row · Bratchey · Osso · Wade Hollow · Cinder Gap · Ferrell Switch · Longwall · Panther Lick · Culm Hill · Shot Creek · Bolen Flat · Greasy Bend · Auger Hill · Cabbot · Drell · Hasty Fork · New Cardo · Whetstone Gap · Dredge
03 · The workflow
The Breakdown Line
What used to be a 2 a.m. phone call, a notepad, and three callbacks. The computer reads the report, drafts the estimate, and checks the parts board. Dale — service manager, 31 years turning wrenches — reads every estimate before a customer sees a number. Then the truck rolls.
Demo data — nothing here is real
Reported
Read
Drafted
Approved by Dale
Crew rolling
Downtime — open breakdown
0:00:00Marrow Creek Aggregates · Unit 12 · reported 6:12 a.m.
1Read the breakdown report
Type your own — the parser genuinely runs in your browser
Attached by the customer
IMG_2214 · undercarriageIMG_2215 · down at the pitIMG_2216 · pit access road
T-S
The machine’s read-back prints here
What the machine read
Urgent
Unit 12 · D6 crawler dozer
9,850 hrs on the meter
Undercarriage measured 62% worn at 9,400 hrs
250-hr PM · July · Truck 2
Batteries replaced · March
Open note: left final drive seep — watching it.
Unit 7 · 336 excavator
6,120 hrs on the meter
Swing drive resealed · May
Bucket pins & bushings · February
No open notes
Unit 21 · water truck
208,300 mi
Brakes relined · June
Spray head rebuilt · June
No open notes
2Draft the estimate
Drafted from the read-back + this unit’s history — never sent on its own
Read a report first — the draft builds from it
Tri-Seam work order — estimate
WO 26-0000 · drafted by the machine
Draft — not sent
Probable diagnosis
Patch it or pull it — the tradeoff, drafted
The human gate
Dale Hutto, service manager — reads every estimate before anything is promised to a customer. The machine drafts. Dale decides.
✓ Approved by Dale. The quote goes to Marrow Creek Aggregates now — and not one dollar of it was promised before he read it. In the live build this sends the quote; in the demo nothing leaves this browser.
✓ Truck 4 rolling — Ray and Tommy, ETA 40 minutes to the Marrow Creek pit. Downtime clock stopped at dispatch.
3Check the parts board
Shelf stock, dealer stock, freight — and what each one gates
Part
Source
ETA
Price
Draft an estimate first — the board checks its parts list
The human gate
No estimate, price, or promise reaches a customer until Dale reads it and signs off. The draft is a draft. That’s the whole system.
The computer may
Read the breakdown report, pull the unit’s history, draft the diagnosis and numbers, check the parts board, and keep the downtime clock honest.
The computer may not
Quote a price, promise an ETA, order parts, or roll a truck. Those belong to Dale and the dispatcher — at 2 p.m. and at 2 a.m.
04 · How this demo works
What’s real here, and what isn’t.
The reading is real: the parser genuinely runs in your browser — type your own breakdown into the report box (“336 won’t build pressure, we’re dead at the lease off Route 9, need somebody this week”) and watch it pull the machine, the failed system, the urgency, and the location out of your own words, then draft an estimate to match.
The judgment stays with a person. Every draft stops at Dale’s sign-off, exactly the way a real Detailed In Design build routes it: AI reads, sorts, and drafts — a person decides.
Every customer, machine, price, and town on this page is invented. The shop is fictional; the workflow is the product.
